1. What types of courses are offered on SmartOnlineCourse.com?

SmartOnlineCourse.com offers industry-relevant online courses focused on Risk Management, Insurance, Banking, and BFSI-specific skills. We also provide skill-building and productivity-focused short courses to enhance your personal and professional effectiveness.

2. Are the courses suitable for working professionals, students, or both?

Yes, our courses are designed for both working professionals and students. Whether you’re looking to upskill, prepare for certifications, or gain practical industry knowledge, you’ll find suitable courses on our platform.

3. What is the difference between Quick Learning, Core Skill, and Masterclass courses?

• Quick Learning Courses (2–3 hours): Ideal for fast, topic-specific learning.
• Core Skill Courses (5–7 hours): Designed to build foundational and job-relevant BFSI skills.
• Expert Masterclasses (10+ hours): In-depth and advanced learning programs often aligned with certifications and industry best practices.
• Skill Development & Productivity Courses (1+ hours): Offers online courses for skill development and boosting productivity in the work environment. Covers many important topics which are useful in daily stressful work environment.

4. What is the duration of each course and how much time do I need to complete it?

• Courses under 3 hours: Access is valid for 3 months.
• Courses above 5 hours: Completion time is 120 days.
You can learn at your own pace within the access period.

5. Are your courses self-paced or instructor-led?

All our courses are fully self-paced with pre-recorded expert-led video lectures. You can learn anytime, anywhere, at your convenience.

6. Can you explain the learning journey – Steps involved to complete the course and get certificate?

1. Enroll in the course – get instant access with login credentials via email.
2. Watch video lectures, complete module-wise mock tests.
3. Access bonus resources and final SmartOnline assessment.
4. For courses above 5 hours, appear for BFSI Sector Council’s monthly certification exam.
5. Receive certificate of completion after successful course and/or exam completion.
6. For small courses below 5 hours receive Participation Certificate from SmartOnlineCourse and BFSI Skill Council.

7. Can I see a sample video of the course?

This page gives you sample of video lectures and screenshot of the Course Panel.

8. Do the courses come with a certificate of completion?

Yes, all courses on SmartOnlineCourse.com include a certificate of completion. For short-duration courses below 3 hours we issue Participation Certificate and for Courses above 5 hours we issue Certificate of Completion. The certificates are jointly issued by SmartOnlineCourse and the BFSI Sector Skill Council of India, a recognized body under the Ministry of Skill Development, Government of India.

9. Is the certificate recognized by any official or regulatory body?

Yes, selected courses (above 5 hours in duration) are certified by the BFSI Sector Skill Council of India (BFSI SSC), which is affiliated with the National Skill Development Corporation (NSDC). These certificates are officially recognized and add credibility to your professional profile in the BFSI industry.

10. How do I appear for the BFSI Skill Council assessment?

Once you complete all modules and internal mock tests on SmartOnlineCourse, you will be eligible for the official BFSI Skill Council assessment. This exam is conducted online, once a month, and scheduled by BFSI SSC. You will be informed via email about the exam date and process.

11. How long does it take to receive the certificate?

It typically takes 3 to 4 weeks for the issue of Certificate from BFSI Skill Council.

12. How do I access the course after enrollment?

Once you enroll, you will receive a confirmation email with your login credentials. Simply visit www.smartonlinecourse.com, click “Login,” and access your personal dashboard. From there, you can start learning immediately.

13. Can I access the courses on mobile or tablet devices?

Yes, all our courses are fully mobile and tablet compatible. You can access them anytime, anywhere using your smartphone, tablet, or desktop, making learning flexible and convenient.

14. Do I need to download any software to take the courses?

No software download is required. Our platform is fully web-based and works on all modern browsers. Just log in using your device and internet connection to start learning.

15. Is there a validity period for course access?

Yes.
• For Quick Learning courses (up to 3 hours) – Access is valid for 3 months from the date of enrollment.
• For Core or Masterclass courses (5 hours and above) – You get 120 days of access.
You must complete the course and assessments within this period.

16. Are there any Additional resources or mock tests included?

Absolutely. Most courses include Additional Resources, including PDFs, templates, and case studies. You also get access to module-wise quizzes and final mock tests to help you prepare thoroughly.

17. What is the pricing for individual courses?

Our course prices vary based on the duration and depth of content. Click here to view our Course Catalogue which you can download for detailed information.

18. Do you offer combo packs or value bundles?

Yes, we offer several Combo Saver Packs and Skill Bundles to help you upskill more affordably:
• Select any 4, 5, or 6 Risk Management Courses
• Master Risk Management Package (7 curated courses)
• 5-in-1 and 10-in-1 Skill Building & Productivity Bundles
These bundles come at significantly discounted rates compared to individual courses.
Click here to view the Combo Packs.

19. Is there any free course available as a trial?

Yes! We offer free access to selected short courses such as “5 Emerging Risks Every Business Must Prepare For in 2025.” It helps you explore our course structure and content quality before committing. Send an email to info@smartonlinecourse.org to request access to the free course.

20. What payment methods do you accept?

We accept all major Indian and international payment options including:
• UPI
• Debit/Credit Cards
• Net Banking
• Wallets & EMI gateways
• International cards (via Stripe/Razorpay)

21. Do you provide instalment facility?

Yes. You can opt to pay through EMI or installment payment options through Razorpay. This option is available directly during checkout. Note that EMI facility is subject to availability with select banks/cards.

22. Why are your course prices low compared to similar courses available internationally?

Our goal is to democratize quality learning for professionals across India and Asia. We maintain affordable pricing by focusing on volume-based delivery, in-house content development, and partnerships with industry experts. Lower pricing doesn't mean lower quality—our courses are aligned with BFSI Skill Council certification and designed for real-world impact. We also focus heavily on case studies, with most modules showcasing practical scenarios, key lessons, and actionable takeaways.

23. Do you provide job placement assistance?

We currently do not offer direct job placements. However, our courses are designed for skill upgradation, career advancement, and industry relevance — empowering you with the tools and certifications needed to improve your job prospects, apply for internal promotions, or explore new roles in the BFSI sector. For students, these courses provide exceptional value addition to their existing degree and greatly increase their scope of employability.

24. How can these courses help in my career growth?

Our courses are structured to help you:
• Gain in-demand skills in areas like risk management, insurance, governance, compliance, and AI.
• Build a strong professional portfolio with BFSI Skill Council–backed certificates.
• Stand out in interviews, appraisals, or internal assessments.
• Transition into specialist roles (e.g., risk officer, underwriter, compliance manager).
Many of our learners report faster career progression and improved confidence in decision-making.

25. Are the courses relevant to real-world BFSI industry challenges?

Absolutely. All our courses are curated by industry practitioners and academics, covering emerging risks, regulatory trends, case studies, and digital transformation in BFSI. Whether it's cyber insurance, ESG, AI in banking, or operational risk, we ensure every topic is practically aligned with the current and future needs of the industry.

26. How do I enroll in a course?

Simply visit www.smartonlinecourse.com, browse the course catalog, and click on the course you wish to enroll in. You can then register and complete your payment through our secure checkout process.

27. I didn’t receive login details. What should I do?

Please check your spam or promotions folder. If still not found within 10 minutes of enrollment, email us at info@smartonlinecourse.com or WhatsApp us at +91 9051731456 and we’ll assist you promptly.

28. Is there customer support in case of any technical issues?

Yes, our support team is available via email to resolve any login or platform-related queries. We are committed to providing a seamless learning experience. Our team will respond during working hours as soon as possible.

29. Can I get a refund if I am not satisfied?

As our courses are digital and self-paced, we do not offer refunds after course access has been granted. However, we are always open to hearing your concerns and providing support.

30. Is there a live webinar or orientation for new students?

Every month we conduct live webinars and orientation sessions on trending topics related to Risk Management and the BFSI Industry. Registered learners are notified via email or WhatsApp about upcoming sessions.

31. What makes SmartOnlineCourse different from other e-learning platforms?

SmartOnlineCourse is India’s only platform dedicated to BFSI, insurance, and risk management training. Our content is:
• Created by industry experts and thought leaders
• Backed by the BFSI Sector Skill Council of India
• Focused on practical, regulatory, and job-relevant learning
• Designed for flexibility with affordable pricing and short formats

32. Can I gift a course to someone else?

Yes, you can. Please contact us directly to arrange for a gifted enrollment, and we will help with issuing access and a personalized note for the recipient.

33. How many learners have taken your courses so far?

We have proudly trained 5,000+ learners across India, the Middle East, and South Asia through our platform, institutional partnerships, and corporate programs.

34. Where can I see testimonials or reviews from other learners?

You can check our Google Reviews, or follow us on LinkedIn and YouTube, where many learners have shared their feedback and learning experiences.