Root Cause Analysis (RCA)
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Root Cause Analysis (RCA)

Root Cause Analysis (RCA): Practical Techniques for Risk, Audit & Operations

Validity Period: 120 days

$75 33.33% OFF

$50

Accelerate Your Growth with Dual Certification

BFSI Sector Skill Council of India

Under NSDC- Government of India

Risk Management Association of India

Global Body dedicated to Risk Management

About the RCA Training Program

Many organisations conduct Root Cause Analysis (RCA) only to “close” incidents-not to prevent recurrence. This 4-hour implementation-focused course equips professionals with the mindset, techniques, and practical tools needed to distinguish true root causes from superficial explanations.

Through structured modules, real-world case studies (Toyota recall, Boeing 737 MAX, BP Texas City, Knight Capital), and guided walkthroughs, learners develop the ability to avoid blame-based conclusions, recognise cognitive biases, apply 5 Whys and Fishbone correctly, and design corrective and preventive actions that actually work.

This course bridges audit, operations, compliance, and risk functions—ensuring RCA outputs stand up to regulatory and management scrutiny.

Why this Course?

Most RCAs fail because they stop at “human error,” “process gap,” or “training required.” Superficial analysis leads to repeat audit findings, recurring incidents, and declining management credibility.

Organisations need professionals who can conduct structured, unbiased, and system-focused RCA-not documentation-driven exercises.

What You’ll Learn

Root cause vs symptom-clear practical distinction
Why RCAs fail and how to avoid blame-based analysis
Cognitive biases that distort investigations
Correct application of 5 Whys, Fishbone & process mapping
Separating immediate, contributing & systemic causes
Designing corrective vs preventive actions
Avoiding cosmetic fixes and training-only solutions
Applying RCA across audit, compliance, operations & service failures
Converting RCA into sustainable control improvement

Who Should Enroll

Risk & GRC professionals
Internal audit teams
Operations & quality managers
Compliance & incident investigation teams
BFSI, healthcare, manufacturing professionals
Managers responsible for resolving audit findings

Course Format & Duration

4 hours of expert-led video modules
Practical walkthroughs & real case illustrations
Downloadable RCA templates & action quality checklist
Certificate of Completion included
Beginner to Practitioner level

Why This Course Is Unique

Focuses on behavioural and structural causes—not theory
Uses real global case failures for practical insight
Avoids framework overload—simple, implementable tools
Strong emphasis on corrective & preventive action quality
Designed for real-world audit and regulatory environments

Enroll Now

Stop closing issues-start preventing them.
Upgrade your Root Cause Analysis skills and strengthen risk credibility across your organisation.

Course Curriculum

Enrolment Process

Add the course to your cart and complete the secure online payment. Receive instant access to the self-paced course, available in the course library. Access the course anytime, anywhere using a computer or any other device. Complete all course modules at your own pace, including video lectures and assessments. Fill out the certificate request form to receive your Certificate of Completion.

Reviews from our Learners