About the Operational Risk Management Program

Operational risk has become a central concern for organisations navigating rapid technological shifts, regulatory expectations, and increasing exposure to process failures, cyber incidents, fraud, and human errors.

This online, self-paced professional course provides a structured and practice-oriented understanding of operational risk management aligned with global standards. Through nine in-depth modules, learners gain actionable skills to identify, assess, mitigate, and monitor operational risks across diverse business functions. The curriculum integrates industry frameworks, real-world case studies, and regulatory insights essential for professionals in banking, financial services, insurance, consulting, and corporate governance roles.

What You Will Learn:

• Introduction to operational risk and its classifications
• Key frameworks like Basel Accords, Three Lines of Defense, and ISO 31000
• Role of internal controls, risk culture, governance, and reporting
• Risk identification tools: RCSA, KRIs, scenario analysis
• Incident management, fraud risk, and cybersecurity risk
• Business continuity, disaster recovery, and operational resilience
• Practical case studies across banking, insurance, and corporate sectors
• Designing and implementing effective operational risk strategies