Why this course?

Description

Conflict is inevitable—but with the right tools, it can be a catalyst for growth. This 1-hour online course equips professionals with practical frameworks and communication techniques to manage workplace conflicts, boost team collaboration, and foster a positive work environment. You’ll learn how to identify root causes of conflict, use assertive communication, mediate disputes fairly, and maintain trust while resolving team challenges. Ideal for managers, team leads, HR professionals, and anyone working in dynamic team settings.

Target Participants:

• First-time managers and team leaders
• HR professionals and workplace facilitators
• Mid-level professionals managing cross-functional teams
• Entrepreneurs and startup founders building team culture

Key Takeaways:

• Understand common causes and stages of workplace conflict
• Apply effective communication techniques to resolve tension
• Foster psychological safety and empathy within teams
• Learn mediation strategies to restore team harmony
• Build a conflict-resilient team culture that thrives under pressure