About the AI in Insurance Training Program

Artificial Intelligence (AI) is rapidly transforming the insurance landscape, from policy underwriting to claims automation, fraud detection, and customer engagement. This self-paced course is designed to help insurance professionals, insurtech enthusiasts, and operational teams understand and apply AI in real-world scenarios.

You’ll explore the latest AI applications, global innovations, regulatory frameworks, and insurtech case studies from leaders like Lemonade, Acko, and ZhongAn. Gain hands-on insight into the tools and workflows used across underwriting, pricing, claims, CX, fraud, product innovation, and embedded insurance.

What You’ll Learn:

• AI/ML fundamentals tailored for insurance professionals
• Predictive underwriting, dynamic pricing, and automation
• Document AI, image recognition, and fraud detection models
• Chatbots, voice assistants, and sentiment analysis in CX
• AI in embedded insurance and usage-based products
• Insurtech trends, regulatory updates (IRDAI, EIOPA, NAIC)
• Real AI tools: Tractable, Sprout.ai, Planck, Zopper, MyRA & more
• Practical automation hacks for MIS, SOPs, documents & reporting

Course Structure:

• 8 modules | 17 compact lectures | 7+ hours 
• Bonus lecture on AI productivity tools used in Indian insurers
• Global and India-specific relevance
• Real case studies, tools, and implementation examples

Who Should Enroll:

• Insurance professionals (underwriters, claims handlers, CX teams)
• Insurtech founders, consultants, and product teams
• Risk managers, operations teams, marketing professionals
• Anyone exploring AI’s role in financial services

Certificate:
Earn dual certification from Smart Online Course and RMAI (Risk Management Association of India) & BFSI Sector Skill Council of India