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Suggested Study Flow for Learners
Suggested Study Flow 10 hours - Smartonline Course
Suggested Study Flow 10 hours - Smartonline Course
Smart Online Learning AI Mentor - Clarify Your Doubts
Module 1 - Introduction to Operational Risk Management
Module 1 Synopsis
Chapter 1.1 Definition of Operational Risk
Chapter 1.2 The Evolution of Operational Risk
Chapter 1.3 Types of Operational Risks
Chapter 1.4 Overview of Operational Risk Frameworks
Multiple Choice Practice Questions - Module 1 - Introduction to Operational Risk Management
Module 2 - Key Principles of Operational Risk Management
Module 2 Synopsis
Chapter 2.1 The Three Lines of Defense Model
Chapter 2.2 Risk Culture and Governance
Chapter 2.3 Risk Appetite and Tolerance
Chapter 2.4 Risk Ownership and Accountability
Chapter 2.5 The Role of Leadership in Risk Management
Chapter 2.6 Ethical Considerations in Risk Management
Multiple Choice Practice Questions - Module 2 - Key Principles of Operational Risk Management
Module 3 - Risk Identification Techniques
Module 3 Synopsis
Chapter 3.1 Risk Identification Process
Chapter 3.2 Risk Registers and Risk Mapping
Chapter 3.3 SWOT Analysis in Risk Identification
Chapter 3.4 Root Cause Analysis (RCA)
Chapter 3.5 Scenario Analysis and Stress Testing
Chapter 3.6 Risk Identification in Digital Transformation (2)
Multiple Choice Practice Questions - Module 3 - Risk Identification Techniques
Module 4 - Risk Assessment and Measurement
Module 4 Synopsis
Chapter 4.1 Risk Assessment Techniques
Chapter 4.2 Probability and Impact Assessments
Chapter 4.3 Key Risk Indicators (KRIs)
Chapter 4.4 Risk Rating and Prioritization
Chapter 4.5 Heat Maps and Risk Matrices
Chapter 4.6 Assessment Tools and Software
Multiple Choice Practice Questions - Module 4 - Risk Assessment and Measurement
Module 5 - Risk Mitigation and Control Strategies
Module 5 Synopsis
Chapter 5.1 Risk Avoidance and Transfer
Chapter 5.2 Risk Reduction Techniques
Chapter 5.3 Risk Acceptance and Retention
Chapter 5.4 Internal Controls and Auditing
Chapter 5.5 Crisis Management Plans
Chapter 5.6 Business Continuity Planning (BCP)
Chapter 5.7 Using Insurance for Risk Management
Chapter 5.8 Emerging Technologies in Risk Mitigation
Multiple Choice Practice Questions - Module 5 - Risk Mitigation and Control Strategies
Module 6 - Monitoring and Reporting Operational Risks
Module 6 Synopsis
Chapter 6.1 Continuous Risk Monitoring
Chapter 6.2 Internal Audits and Compliance
Chapter 6.3 Risk Reporting to Management
Chapter 6.4 Real-time Risk Monitoring Tools
Multiple Choice Practice Questions - Module 6 - Monitoring and Reporting Operational Risks
Module 7 - Case Studies of Operational Risk Events
Module 7 Synopsis
Chapter 7.1 Case Study – Operational Risk Failure in Banking (Barings Bank)
Chapter 7.2 Case Study – Risk Management Success in Manufacturing
Chapter 7.3 Case Study – Cybersecurity Risks in Healthcare
Chapter 7.4 Case Study – Risk Management During COVID-19
Chapter 7.5 Case Study – Fraud and Mismanagement in Retail
Chapter 7.6 Case Study - Operational Risk in the Digital Age
Multiple Choice Practice Questions - Module 7 - Case Studies of Operational Risk Events
Module 8 - Emerging Trends in Operational Risk Management
Module 8 Synopsis
Chapter 8.1 Regulatory Changes and Updates
Chapter 8.2 Climate Risk and Sustainability
Chapter 8.3 Operational Risk in a Remote Workforce
Chapter 8.4 Future of Operational Risk Management
Multiple Choice Practice Questions - Module 8 - Emerging Trends in Operational Risk Management
Module 9 - Final Assessment and Conclusion
Module 9 Synopsis
Chapter 9 The Evolution of Operational Risk
Multiple Choice Practice Questions - Module 9 - Final Assessment and Conclusion
Final Test
Multiple Choice Practice Final Test
Mandatory Submission of Assignment
Project assignment
Project assignment
Submit Assignment
Final Exam/Assessment by BFSI Skill Sector Council
Frequently Asked Questions - BFSI SKill Council Final Exam
Frequently Asked Questions - BFSI SKill Council Final Exam
Please fill in this form to enable us to generate and issue your certificate once you have completed this course
Instruction for BFSI Final Remote Proctoring Exam
Additional Resources for study
BASEL - Principles for Sound Management of Operational Risk
RBI- Guidance Note on Operational Risk Management
Operational Risk Management –NIBM
Policy of Operational Risk Management & Operational Resilience - Religare
Issues-Paper-on-Insurance-Sector-Operational-Resilience - IAIS
Global Risks Report 2025
Top 10 operational risks 2025
Operational Risk Management - World Bank
Operational Risk Management Framework
Strengthening institutional risk and integrity culture- Mc Kinsey
Toolkits and Templates
Toolkit for Operational Risk
Glossary - Operational Risk Management Glossary
Glossary - Operational Risk Management
EBook on Operational Risk Management
EBook on Operational Risk Management
EBook on Operational Risk Management Download
Reference Videos, Social Media Resources
Smart Online Course Youtube Channel
Risk Management Association Youtube Channel
RMAI Facebook Page
Smart Online Course Facebook Page
Linkedin Updates
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Preview - Operational Risk Management
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