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Chapter 1 Introduction to Insurance
Chapter 2 Customer Service
Chapter 3 Grievance Redressal Mechanism
Chapter 4 Legal Principle of an Insurance Contract
Chapter 5 Regulatory Aspects
Chapter 6 Introduction to Health Insurance
Chapter 7 Health Insurance Claims
Chapter 8 Health Insurance Products
Chapter 9 Health Insurance Underwriting
Chapter 10 Insurance Documentation
Chapter 11 Principles of Insurance
Chapter 12 Insurance Documentation
Chapter 13 Theory & Practice of Premium Rating
Chapter 14 Personal & Retail Insurance
Chapter 15 Commercial Insurance
Chapter 16 Claims Procedure
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