Preview AI & Emerging Technologies in Banking

Module 1: Introduction to AI in Banking

Module 1: Introduction to AI in Banking - Learner Notes - Synopsis

Lecture 1.1: Understanding AI and Its Role in BFSI

Multiple Choice Practice Questions - Lecture 1.1

Lecture 1.2: Evolution of AI in Banking - From Automation to Intelligence

Multiple Choice Practice Questions - Lecture 1.2

Lecture 1.3: Strategic Benefits of AI in Banking – Efficiency, Experience, Scale

Multiple Choice Practice Questions - Lecture 1.3

Lecture 1.4: Risks, Ethics & Challenges in AI Implementation

Multiple Choice Practice Questions - Lecture 1.4

Module 2: AI Applications Across Banking Functions

Module 2: AI in Onboarding, Credit, Conversational Banking & Fraud - Synopsis

Lecture 2.1: AI in Customer Onboarding, KYC, and Underwriting

Multiple Choice Practice Questions - Lecture 2.1

Lecture 2.2: AI in Credit Assessment and Loan Processing

Multiple Choice Practice Questions - Lecture 2.2

Lecture 2.3: Conversational AI – Chatbots, Voicebots & Virtual Assistants

Multiple Choice Practice Questions - Lecture 2.3

Lecture 2.4: AI in Fraud Detection, Surveillance & Wealth Management

Multiple Choice Practice Questions - Lecture 2.4

Module 3: Data, Analytics & Decision Intelligence

Module 3 Notes: Predictive Analytics, Behavioral Segmentation, Data Architecture & Decision Intelligence - Synopsis

Lecture 3.1: Predictive Analytics in Banking

Multiple Choice Practice Questions - Lecture 3.1

Lecture 3.2: Behavioral Segmentation for Customer Intelligence

Multiple Choice Practice Questions - Lecture 3.2

Lecture 3.3: Data Lakes, Warehouses & Real-Time Dashboards

Multiple Choice Practice Questions - Lecture 3.3

Lecture 3.4: Decision Intelligence & Smart Risk Monitoring

Multiple Choice Practice Questions - Lecture 3.4

Module 4: Digital Lending & Embedded Finance

Module 4 Notes - API Lending, Embedded Finance, BNPL & Fintech Partnerships - Synopsis

Lecture 4.1: API-Based Lending Infrastructure

Multiple Choice Practice Questions - Lecture 4.1

Lecture 4.2: Embedded Finance & Contextual Lending

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Lecture 4.3: BNPL Models & Risk Implications

Multiple Choice Practice Questions - Lecture 4.3

Lecture 4.4: Fintech–Bank Partnerships and Co-Lending

Multiple Choice Practice Questions - Lecture 4.4

Module 5: Tech Tools – RPA, AI, Cloud & Dashboards

Module 5 - RPA, Cloud, and Dashboarding in BFSI (Learner Notes) - Synopsis

Lecture 5.1: Introduction to RPA in Banking

Multiple Choice Practice Questions - Lecture 5.1

Lecture 5.2: RPA Use Cases in Core Operations

Multiple Choice Practice Questions - Lecture 5.2

Lecture 5.3: Cloud-Native Core Banking – Introduction & Trends

Multiple Choice Practice Questions - Lecture 5.3

Lecture 5.4: Cloud Strategy and Compliance in BFSI

Multiple Choice Practice Questions - Lecture 5.4

Lecture 5.5: Real-Time Dashboards for Risk and Compliance

Multiple Choice Practice Questions - Lecture 5.5

Lecture 5.6: Analytics-Driven Decision Dashboards

Multiple Choice Practice Questions - Lecture 5.6

Module 6: Cybersecurity & AI-Driven Risk Management

Module 6 - Cybersecurity, AI Defence & Resilience in BFSI (Learner Notes) - Synopsis

Lecture 6.1: Evolving Cyber Threat Landscape in Banking

Multiple Choice Practice Questions - Lecture 6.1

Lecture 6.2: AI for Threat Detection & Behavior Analytics

Multiple Choice Practice Questions - Lecture 6.2

Lecture 6.3: Zero Trust Architecture & Secure Design

Multiple Choice Practice Questions - Lecture 6.3

Lecture 6.4: RBI Guidelines & Cybersecurity Compliance

Multiple Choice Practice Questions - Lecture 6.4

Lecture 6.5: Building Resilience – Incident Response & Forensics

Multiple Choice Practice Questions - Lecture 6.5

Lecture 6.6: Best Practices, Future Trends & Frameworks

Multiple Choice Practice Questions - Lecture 6.6

Module 7: Customer Experience & Personalization

Module 7 - AI-Driven Personalization, Customer Intelligence & Future CX in BFSI - Synopsis

Lecture 7.1: Personalization Engines – Tailoring Every Interaction

Multiple Choice Practice Questions - Lecture 7.1

Lecture 7.2: Predictive Analytics for Cross-Sell and Upsell

Multiple Choice Practice Questions - Lecture 7.2

Lecture 7.3: AI-Enabled Chatbots, Virtual RMs, and Customer Service

Multiple Choice Practice Questions - Lecture 7.3

Lecture 7.4: Emotion AI, CX Metrics & Future Trends

Multiple Choice Practice Questions - Lecture 7.4

Module 8: Blockchain & Smart Contracts in Banking

Module 8 - Blockchain, Smart Contracts & Digital Identity in BFSI - Synopsis

Lecture 8.1: Fundamentals of Blockchain in BFSI

Multiple Choice Practice Questions - Lecture 8.1

Lecture 8.2: Blockchain in Trade Finance & Cross-Border Payments

Multiple Choice Practice Questions - Lecture 8.2

Lecture 8.3: Smart Contracts for Settlements and Compliance

Multiple Choice Practice Questions - Lecture 8.3

Lecture 8.4: Blockchain in KYC, Identity & Anti-Fraud

Multiple Choice Practice Questions - Lecture 8.4

Module 9: Open Banking & API Ecosystems

Module 9 - Open Banking, API Ecosystems & India Stack - Synopsis

Lecture 9.1: What is Open Banking? Foundations & Global Context

Multiple Choice Practice Questions - Lecture 9.1

Lecture 9.2: API Banking – Use Cases and Developer Ecosystems

Multiple Choice Practice Questions - Lecture 9.2

Lecture 9.3: India Stack - UPI, BBPS, Account Aggregators

Multiple Choice Practice Questions - Lecture 9.3

Lecture 9.4: Risk, Governance & Compliance in API Ecosystems

Multiple Choice Practice Questions - Lecture 9.4

Module 10: RegTech & SupTech

Module 10 - RegTech, SupTech & AI-Driven Compliance - Synopsis

Lecture 10.1: Introduction to RegTech – AI for Compliance & AML

Multiple Choice Practice Questions - Lecture 10.1

Lecture 10.2: Supervisory Technology (SupTech) & RBI Initiatives

Multiple Choice Practice Questions - Lecture 10.2

Lecture 10.3: Global RegTech Landscape & Future Trends

Multiple Choice Practice Questions - Lecture 10.3

Module 11: AI Governance, Ethics & Human Oversight

Module 11 - Responsible AI, Governance & Ethical Risk in BFSI - Synopsis

Lecture 11.1: Bias in Algorithms and Explainable AI (XAI)

Multiple Choice Practice Questions - Lecture 11.1

Lecture 11.2: Governance Frameworks for Responsible AI

Multiple Choice Practice Questions - Lecture 11.2

Lecture 11.3: Human Oversight & Fail-Safe Systems

Multiple Choice Practice Questions - Lecture 11.3

Module 12: Risk & Limitations of AI in Banking

Module 12 - Limitations, Risks & Emerging Threats in AI for BFSI - Synopsis

Lecture 12.1: Technical & Operational Limitations of AI

Multiple Choice Practice Questions - Lecture 12.1

Lecture 12.2: Regulatory, Ethical & Emerging Threats

Multiple Choice Practice Questions - Lecture 12.2

Module 13: Global Trends & India Outlook

Module 13 - Global & Indian Outlook for AI in Banking - Synopsis

Lecture 13.1: Global Trends Shaping AI in Banking

Multiple Choice Practice Questions - Lecture 13.1

Lecture 13.2: India Outlook - Policy, Infrastructure & Talent

Multiple Choice Practice Questions - Lecture 13.2

EBook on AI & Emerging Technologies in Banking

EBook on AI & Emerging Technologies in Banking Download

Final Test

Multiple Choice Practice Questions - Final Test

Mandatory Submission of Assignment

Project assignment

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Final Exam/Assessment by BFSI Skill Sector Council

Frequently Asked Questions - BFSI SKill Council Final Exam

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Instruction for BFSI Final Remote Proctoring Exam

Additional Resources

Banking Tech Trends Report 2026

AI in Banking Sector

Technology Trends Redefining the Future of Banking

10 AI banking trends reshaping the industry in 2026

AI in Banking 2026: Scaling Agentic Workflows for Core Modernization

Research Report Top banking trends for 2026

Reference Videos, Social Media Resources

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Preview - AI & Emerging Technologies in Banking